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Summer College Internship - Customer Care

College Major Business / StatisticsResponsibilities/Project WorkTrending, analysis and reporting of provider customer care inquiries. Intern will utilize current ... learn more

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Company: Excellus BlueCross BlueShield

Internship Description: College Major Business / StatisticsResponsibilities/Project WorkTrending, analysis and reporting of provider customer care inquiries. Intern will utilize current call centersoftware and tecnology to identify, trend and predict call drivers.PC/Technical SkillsWord: Intermediate PowerPoint: BeginnerExcel: Advanced Access: AdvancedAdditional Skills/Other:Knowledge of statistics.Under the...

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