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How To Deal With Difficult People

Watch more How to Improve Your Communication Skills videos: Subscribe to Howcast's YouTube Channel - Learn how to deal with difficult people by following these steps. Howcast uploads the highest quality how-to videos daily! Be sure to check out our playlists for guides that interest you: Subscribe to Howcast's other YouTube Channels: Howcast Health Channel - Howcast Video Games Channel - Howcast Tech Channel - Howcast Food Channel - Howcast Arts & Recreation Channel - Howcast Sports & Fitness Channel - Howcast Personal Care & Style Channel - Howcast empowers people with engaging, useful how-to information wherever, whenever they need to know how. Emphasizing high-quality instructional videos, Howcast brings you experts who provide accurate information in easy-to-follow tutorials on everything from makeup, hairstyling, nail art design, and soccer to parkour, skateboarding, dancing, kissing, and much, much more. Step 1: Know the types Know the types of difficult people, and determine which type you're dealing with. Common ways to be difficult include passive-aggressiveness, open aggressiveness, constant complaining, and destructive criticism. Step 2: Realize whose problem it is Understand whether this is even your problem. Difficult people are usually being that way because they're unhappy about something else. Tip Do not take the person's behavior personally. Step 3: State your feelings State your feelings, clearly and directly, and don't be afraid that the difficult person will think you're angry. Anger isn't always bad. It can be a signal that something is wrong. At the very least, you will alert the difficult person to your feelings. Step 4: Avoid the difficult person If they continue being difficult, limit the person's access to you. Walk away from the situation. Do not waste your energy trying to win a fight. Step 5: Listen After you've taken a break, if they still want to talk and are willing to have a civilized discussion, listen carefully to the other person. Wait until they are finished talking, and then express your own feelings. Tip Try to empathize with the difficult people in your life, which can help you maintain a sense of control over the situation. Step 6: Learn from mistakes Stop talking about the situation once it is over. Learn from the situation so you can prevent it from happening again. Did You Know? Did you know? In 2007, Duke University's law school began offering a workshop called Dealing With Conflict and Difficult People.
Length: 01:50


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