Watch more How to Improve Your Communication Skills videos: http://www.howcast.com/guides/520-How-to-Improve-Your-Communication-Skills Subscribe to Howcast's YouTube Channel - http://howc.st/uLaHRS Learn to say "no" in a way that's polite but firm with these tips. Howcast uploads the highest quality how-to videos daily! Be sure to check out our playlists for guides that interest you: http://howc.st/ytmainplaylists Subscribe to Howcast's other YouTube Channels: Howcast Health Channel - http://howc.st/HOE3aY Howcast Video Games Channel - http://howc.st/tYKKrk Howcast Tech Channel - http://howc.st/rx9FwR Howcast Food Channel - http://howc.st/umBoJX Howcast Arts & Recreation Channel - http://howc.st/vmB86i Howcast Sports & Fitness Channel - http://howc.st/vKjUjm Howcast Personal Care & Style Channel - http://howc.st/vbbNt3 Howcast empowers people with engaging, useful how-to information wherever, whenever they need to know how. Emphasizing high-quality instructional videos, Howcast brings you experts who provide accurate information in easy-to-follow tutorials on everything from makeup, hairstyling, nail art design, and soccer to parkour, skateboarding, dancing, kissing, and much, much more. Step 1: Just say "no" Just say "no" -- don't offer any reasons for your refusal. Simply say, "I'm so sorry, but I can't." Then change the subject. Otherwise, you invite the person to challenge your excuse. Tip Make sure your body language conveys "no" by standing up straight and looking the asker in the eye. Step 2: Sandwich it If you can't be that abrupt, slip your "no" between two positive statements. For example, "I'm so flattered you asked! Unfortunately, I can't do it. But aren't you nice to think of me!" Step 3: Offer an alternative Offer an alternative if you can, such as, "Why not ask Susie? I'm sure she'd love to." This is especially satisfying if you know Susie will dread the request. Step 4: Compromise If you feel guilty about declining, make the person a counteroffer. Say, "I can't do that, but here's what I _can_ do." Step 5: Compliment them End on a positive note by complimenting the person. It will take the sting out of your rejection. We're all suckers for a compliment, even if we suspect it's insincere. Did You Know? Eighty-two percent of women surveyed say they have trouble saying "no" to people.
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