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How To Tell Your Boss No

Watch more Office Survival Guide videos: Subscribe to Howcast's YouTube Channel - Refuse your boss' request -- without getting fired. Howcast uploads the highest quality how-to videos daily! Be sure to check out our playlists for guides that interest you: Subscribe to Howcast's other YouTube Channels: Howcast Health Channel - Howcast Video Games Channel - Howcast Tech Channel - Howcast Food Channel - Howcast Arts & Recreation Channel - Howcast Sports & Fitness Channel - Howcast Personal Care & Style Channel - Howcast empowers people with engaging, useful how-to information wherever, whenever they need to know how. Emphasizing high-quality instructional videos, Howcast brings you experts who provide accurate information in easy-to-follow tutorials on everything from makeup, hairstyling, nail art design, and soccer to parkour, skateboarding, dancing, kissing, and much, much more. Step 1: Begin your "no" with "yes" Frame your responses so that the first word your boss hears is "yes," not "no." For example, "Yes, I'd love to be a part of that project. Unfortunately, another client is taking up all my time." Tip Frame your refusal as "it's not possible," as opposed to "I can't," so it sounds like the reasons are beyond your control. Step 2: Watch your body language Let your body language help convey the message of "yes" even when you're saying "no." Keep your arms loose and open, and angle your body and feet toward your boss so you come across as pleasant and sincere, not annoyed and defensive. Step 3: Have a good reason Come up with a good reason why it's in the boss's best interest to let you decline, like there is a specific project or duty that will suffer if you take this on. Tip "It's not part of my job" is not a good reason to refuse a work assignment, unless you're being asked to do something completely inappropriate. Step 4: Offer an alternative If no one cares that you're swamped, move to Plan B. Offer a specific alternative, like having an up-and-coming colleague take the reins, with you overseeing. Step 5: Make amends Take the sting out of your refusal by following up with a concession: "I'm really sorry that it's not possible for me to stay late tonight. But I'll cancel my plans for the rest of the week to see that this gets done." Who can be angry at that? Did You Know? A self-proclaimed atheist took action against a Wal-Mart in Portland, Maine, for firing him after he refused to fill in as the store Santa Claus.
Length: 02:09


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