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Planned serendipity: Lane Becker at TEDxESADE

Lane has been putting serendipity to work for over ten years. He has founded several companies, from his first, sadly failed startup in 1999 (don't ask) to more successful ventures: co-founding Adaptive Path, the first user experience design firm, and Get Satisfaction, an online customer service community platform used by over 100,000 companies, which he started with "Get Lucky" co-author Thor Muller. Other trending topics of interest include: improv theater as a management technique, pop-up cocktail parties, and tying together behavioral neuroscience, modern network theory, and Buddhism.Website: www.getluckythebook.com Twitter: @monstro
Length: 21:44

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