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Business English - Complaining & Disagreeing Politely and Effectively

http://www.engvid.com/ Negative adjectives can come across harshly in English. In this lesson, you will learn a more effective way to complain or disagree. Test your understanding of the class by taking the quiz at http://www.engvid.com/polite-business-english-complain-disagree/
Length: 07:22

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