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What Great Bosses Know about Conflict Resolution Styles

Managers deal with conflict all the time. Great bosses know how to minimize needless conflict and turn the rest into the most positive outcomes. They do it by understanding their own approach to conflict and how to adapt it to specific situations. Part of being a great boss is recognizing that they have a "default" style of conflict resolution that can help or hurt them in times of stress. In this video, we'll show them how to adopt the right approach for the right conflict and challenge.
Length: 02:03

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