I am MD Anderson_Brian Welch
Brian Welch may not attend to patients in his daily line of work as a computer-aided design specialist, but he goes out of his way to help them whenever he spots a need. Way out of his way. A patient's wife once stopped him for directions to a particular car rental facility. Factoring in the considerable distance to the facility and the cold weather, he offered to drive her where she needed to go. "A lot of people ask for directions and I try to help out the best I can," he says. "I really don't think about it. I just try to do it, to make their day better."