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American Airlines: Loose Seats, Smoky Cabins, Labor Disputes

Amid long-running contract struggles with its 7,500 active pilots, American Airlines, the third largest passenger airline, has delayed or cancelled hundreds of flights in the last few weeks. Gwen Ifill talks to USA Today's Ben Mutzabaugh for more on the company's bankruptcy woes, toxic labor relations and maintenance concerns.
Length: 07:39

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