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Home Depot Legends: Karen - Coram, New York

A conversation with a customer led Store Manager Karen Rachlin from Coram, N.Y. on a heart-wrenching site visit. The customer asked Karen if the store had any broken bags of insulation that he could buy at a discount. A group of neighbors was helping fix another neighbor's family room that had been damaged by a roof leak. Read more of the story here: http://bit.ly/mhEMiv
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