Michelle Tillis Lederman is founder and CEO of Executive Essentials, which provides customized communication and leadership programs. She specializes in enhancing interpersonal communications and has delivered seminars internationally for corporations, universities, and nonprofit organizations including JPMorgan Chase, Morgan Stanley, Deutsche Bank, Columbia Business School, and The Museum of Modern Art. She's the author of The 11 Laws of Likability, published by AMACOM. Find out more about the book here: http://www.amacombooks.org/book.cfm?isbn=9780814416372 We also did a webcast with Michelle. You can watch the archive here: http://www.amanet.org/training/webcasts/Relationship-Networking.aspx
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