http://www.pbs.org/nbr/site/features/special/shop_talk/ PBS Airdate: March 3, 2010 Retailer Lands' End believes quality and customer service are the keys to success in a trouble economy. Nightly Business Report Correspondent Erika Miller journeys to Dodgeville, Wisconsin to profile Lands' End for her Shop Talk series. For more information visit: http://www.pbs.org/nbr/site/features/special/shop_talk/
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