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An Introduction to Operations Management

This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.

Start Date: Mar 01, 2014 Topics: General Business


An Introduction to Operations Management's Full Profile



This course covered the content of a quarter-long MBA core course with a focus on analyzing and improving business processes across a range of manufacturing and service applications.


  • Dates: Mar 01, 2014 to Mar 01, 2014
  • Level of Difficulty: Beginner
  • Size: Massive Open Online Course
  • Instructor: Christian Terwiesch
  • Institution: Coursera
  • Topics: General Business

Provider Overview

About Coursera: Coursera is an education company that partners with the top universities and organizations in the world to offer courses online for anyone to take, for free.

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Coursera Offers Courses In: Business

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