Jillian Youngblood, Director of Community Relations at Noodle
A good first step is to to contact American Student Assistance, a non-profit organization that provides counseling on managing student loans. You can call or email them directly. It's also worth checking out this publication from ASA to see if you may be eligible for any kind of loan forgiveness. Lastly, the Project on Student Debt doesn't provide one-on-one counseling, but does have a lot of great resources.